Houston Senior AdvisorBenchmark Home Health is a Medicare-certified home health agency based at 2855 Westminster Plaza Dr in Houston, TX 77082. Medicare first certified it in 2013, 13 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is flu shot status checked; its weakest is met expected function at discharge.
What is Benchmark Home Health's Medicare record?
| Agency | Benchmark Home Health |
|---|---|
| Address | 2855 Westminster Plaza Dr, Houston, TX 77082 |
| Phone | (713) 337-4444 |
| Medicare provider number (CCN) | 747856 |
| Ownership | Proprietary |
| Medicare-certified since | 03/26/2013 |
How does Benchmark Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Benchmark Home Health. It is better than the Texas average on 2 and worse on 4.
| Measure | Benchmark Home Health | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 99.5% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 80.7% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 86.8% | 86.7% | 89.8% | About the same |
| Got better at bathing | 88.2% | 88.8% | 90.7% | About the same |
| Breathing improved | 85.5% | 87.4% | 91.5% | About the same |
| Got better at taking medicines correctly | 79.3% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 98.6% | 94.9% | 94.4% | Better |
| Flu shot status checked | 82.2% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 47.2% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.8% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: met expected function at discharge, got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Benchmark Home Health?
91% of surveyed patients said they would definitely recommend Benchmark Home Health, based on 47 completed surveys. The Texas average is 80%.
| Survey question | Benchmark Home Health | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 95% | 90% | 89% | Better |
| Team communicated well | 95% | 86% | 86% | Better |
| Team discussed medicines, pain and home safety | 70% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 95% | 87% | 85% | Better |
| Would definitely recommend the agency | 91% | 80% | 79% | Better |
Do Benchmark Home Health's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Benchmark Home Health, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 72.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 14.5% |
Which home health services does Benchmark Home Health provide, and which does it not?
Benchmark Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Benchmark Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Benchmark Home Health serve?
Benchmark Home Health tells Medicare it serves 60 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties, out of 71 in total.
- 77008
- 77009
- 77011
- 77019
- 77024
- 77025
- 77026
- 77041
- 77042
- 77043
- 77055
- 77056
- 77057
- 77063
- 77071
- 77075
- 77077
- 77079
- 77080
- 77081
- 77082
- 77084
- 77088
- 77090
- 77091
- 77094
- 77095
- 77099
- 77301
- 77302
- 77303
- 77304
- 77316
- 77354
- 77356
- 77375
- 77377
- 77379
- 77380
- 77381
- 77382
- 77384
- 77385
- 77388
- 77389
- 77396
- 77401
- 77407
- 77429
- 77433
- 77441
- 77449
- 77450
- 77459
- 77477
- 77479
- 77493
- 77494
- 77562
- 77873
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Benchmark Home Health before starting care?
Ask what 'done' looks like
47.2% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
79.3% of patients got better at taking their medicines correctly (Texas average 86.5%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how often the therapist actually comes
80.7% of its patients got better at walking or moving around, against 86.5% across Texas. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Houston, TX?
These Medicare-certified agencies are also based in or near Houston.
- St Clare Home Care, Inc. — 5 of 5 stars
- Opt Home Healthcare Inc. — 4.5 of 5 stars
- Hca Houston Healthcare at Home — 4 of 5 stars
- Apple Home Health — 2.5 of 5 stars
- All About Home Care, Inc. — 5 of 5 stars
- Providian Health Care Inc — 5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Benchmark Home Health Medicare-certified?
Yes. Benchmark Home Health is certified by Medicare under provider number 747856 and has been since 2013. Original Medicare pays certified agencies directly for covered home health care.
What is Benchmark Home Health's Medicare star rating?
2.5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 4 out of 5.
Does Benchmark Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
