Houston Senior AdvisorC & L Home Healthcare Agency is a Medicare-certified home health agency based at 4715 Monarch Falls Lane in Richmond, TX 77469. Medicare first certified it in 2005, 21 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is falls with major injury; its weakest is got better at bathing.
What is C & L Home Healthcare Agency's Medicare record?
| Agency | C & L Home Healthcare Agency |
|---|---|
| Address | 4715 Monarch Falls Lane, Richmond, TX 77469 |
| Phone | (832) 661-7694 |
| Medicare provider number (CCN) | 457953 |
| Ownership | Proprietary |
| Medicare-certified since | 12/05/2005 |
How does C & L Home Healthcare Agency score on Medicare's quality measures?
Medicare publishes 10 patient-outcome and process measures for C & L Home Healthcare Agency. It is better than the Texas average on 1 and worse on 7.
| Measure | C & L Home Healthcare Agency | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 96.7% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 41.2% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 23.7% | 86.7% | 89.8% | Worse |
| Got better at bathing | 0% | 88.8% | 90.7% | Worse |
| Breathing improved | Not published | 87.4% | 91.5% | — |
| Got better at taking medicines correctly | 60.2% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 6.7% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 34.6% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 0% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: falls with major injury.
Where it trails: got better at bathing, medication issues addressed on time and met expected function at discharge.
What do patients say about C & L Home Healthcare Agency?
Medicare has not published patient survey results for C & L Home Healthcare Agency. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do C & L Home Healthcare Agency's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for C & L Home Healthcare Agency: the number of patient episodes was too small to report.
Which home health services does C & L Home Healthcare Agency provide, and which does it not?
C & L Home Healthcare Agency reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by C & L Home Healthcare Agency? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does C & L Home Healthcare Agency serve?
C & L Home Healthcare Agency tells Medicare it serves 34 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties, out of 42 in total.
- 77014
- 77016
- 77020
- 77021
- 77022
- 77032
- 77033
- 77034
- 77036
- 77040
- 77053
- 77055
- 77065
- 77067
- 77071
- 77072
- 77074
- 77076
- 77083
- 77084
- 77088
- 77089
- 77091
- 77093
- 77338
- 77357
- 77396
- 77433
- 77449
- 77469
- 77477
- 77515
- 77583
- 77598
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask C & L Home Healthcare Agency before starting care?
Ask who helps with bathing, and how often
0% of patients improved at bathing (Texas average 88.8%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how medication problems reach the doctor
When a medication problem was found, C & L Home Healthcare Agency followed up with the doctor on time in 6.7% of cases (Texas average 94.9%). Ask who makes that call and how quickly.
Ask what 'done' looks like
0% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Richmond, TX?
These Medicare-certified agencies are also based in or near Richmond.
- Beyondfaith Homecare & Rehab of Houston — 4.5 of 5 stars
- Enhabit Home Health — 2.5 of 5 stars
- C.n.g. Home Health, Inc. — 1 of 5 stars
- Aging Gracefully Home Health — 5 of 5 stars
- Caring Angels Home Health — 5 of 5 stars
- Kappa Home Health Services Inc — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is C & L Home Healthcare Agency Medicare-certified?
Yes. C & L Home Healthcare Agency is certified by Medicare under provider number 457953 and has been since 2005. Original Medicare pays certified agencies directly for covered home health care.
What is C & L Home Healthcare Agency's Medicare star rating?
1.5 out of 5 for quality of patient care. The Texas average is 3.
Does C & L Home Healthcare Agency provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
