Houston Senior AdvisorCasper Wendies Incorporated is a Medicare-certified home health agency based at 2122 Lucy Lane in Houston, TX 77489. Medicare first certified it in 2012, 14 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is flu shot status checked; its weakest is breathing improved.
What is Casper Wendies Incorporated's Medicare record?
| Agency | Casper Wendies Incorporated |
|---|---|
| Address | 2122 Lucy Lane, Houston, TX 77489 |
| Phone | (281) 885-9271 |
| Medicare provider number (CCN) | 747711 |
| Ownership | Proprietary |
| Medicare-certified since | 06/28/2012 |
How does Casper Wendies Incorporated score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Casper Wendies Incorporated. It is better than the Texas average on 2 and worse on 7.
| Measure | Casper Wendies Incorporated | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 72.2% | 96.9% | 96.6% | Worse |
| Got better at walking or moving around | 64% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 54.1% | 86.7% | 89.8% | Worse |
| Got better at bathing | 73.7% | 88.8% | 90.7% | Worse |
| Breathing improved | 24.1% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 47.1% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 98.6% | 94.9% | 94.4% | Better |
| Flu shot status checked | 81.8% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 12.5% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.4% | 1.1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: breathing improved, met expected function at discharge and got better at taking medicines correctly.
What do patients say about Casper Wendies Incorporated?
80% of surveyed patients said they would definitely recommend Casper Wendies Incorporated, based on 8 completed surveys. The Texas average is 80%.
| Survey question | Casper Wendies Incorporated | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 90% | 89% | About the same |
| Team communicated well | 80% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 97% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 79% | 87% | 85% | Worse |
| Would definitely recommend the agency | 80% | 80% | 79% | About the same |
Do Casper Wendies Incorporated's patients end up back in the hospital?
Medicare rates Casper Wendies Incorporated worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 23.9% |
| Preventable hospital stays during care | Same As National Rate | 10.7% |
Which home health services does Casper Wendies Incorporated provide, and which does it not?
Casper Wendies Incorporated reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Casper Wendies Incorporated? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Casper Wendies Incorporated serve?
Casper Wendies Incorporated tells Medicare it serves 42 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties.
- 77002
- 77021
- 77024
- 77031
- 77033
- 77035
- 77036
- 77043
- 77053
- 77055
- 77057
- 77061
- 77064
- 77066
- 77067
- 77070
- 77071
- 77072
- 77074
- 77079
- 77080
- 77082
- 77083
- 77084
- 77085
- 77086
- 77089
- 77095
- 77099
- 77379
- 77407
- 77433
- 77449
- 77459
- 77477
- 77478
- 77479
- 77489
- 77493
- 77494
- 77498
- 77584
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Casper Wendies Incorporated before starting care?
Ask about breathing and oxygen management
24.1% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask what 'done' looks like
12.5% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
47.1% of patients got better at taking their medicines correctly (Texas average 86.5%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Houston, TX?
These Medicare-certified agencies are also based in or near Houston.
- Redeemed Health Services — 1.5 of 5 stars
- All About Home Care, Inc. — 5 of 5 stars
- Providian Health Care Inc — 5 of 5 stars
- St Clare Home Care, Inc. — 5 of 5 stars
- Tawl Health Care Inc — 5 of 5 stars
- Xtra-Care Home Health Inc — 5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Casper Wendies Incorporated Medicare-certified?
Yes. Casper Wendies Incorporated is certified by Medicare under provider number 747711 and has been since 2012. Original Medicare pays certified agencies directly for covered home health care.
What is Casper Wendies Incorporated's Medicare star rating?
1.5 out of 5 for quality of patient care. The Texas average is 3.
Does Casper Wendies Incorporated provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
