Houston Senior AdvisorCoastal Staff Relief Inc is a Medicare-certified home health agency based at 1029 Dixie Dr Ste a in Clute, TX 77531. Medicare first certified it in 2006, 20 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Texas average of 3. Its strongest result against the Texas average is breathing improved; its weakest is got better at walking or moving around.
What is Coastal Staff Relief Inc's Medicare record?
| Agency | Coastal Staff Relief Inc |
|---|---|
| Address | 1029 Dixie Dr Ste a, Clute, TX 77531 |
| Phone | (979) 299-3006 |
| Medicare provider number (CCN) | 457995 |
| Ownership | Proprietary |
| Medicare-certified since | 02/06/2006 |
How does Coastal Staff Relief Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Coastal Staff Relief Inc. It is better than the Texas average on 2 and worse on 3.
| Measure | Coastal Staff Relief Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 91.3% | 96.9% | 96.6% | Worse |
| Got better at walking or moving around | 62.9% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 84.3% | 86.7% | 89.8% | About the same |
| Got better at bathing | 88.2% | 88.8% | 90.7% | About the same |
| Breathing improved | 100% | 87.4% | 91.5% | Better |
| Got better at taking medicines correctly | 89.2% | 86.5% | 88.3% | About the same |
| Medication issues addressed on time | 91.6% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 76% | 63.8% | 63.3% | Better |
| Met expected function at discharge | 67.1% | 64.5% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.8% | 1.1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: breathing improved and flu shot status checked.
Where it trails: got better at walking or moving around, started care on time and medication issues addressed on time.
What do patients say about Coastal Staff Relief Inc?
76% of surveyed patients said they would definitely recommend Coastal Staff Relief Inc, based on 61 completed surveys. The Texas average is 80%.
| Survey question | Coastal Staff Relief Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 90% | 89% | Worse |
| Team communicated well | 86% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 64% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 79% | 87% | 85% | Worse |
| Would definitely recommend the agency | 76% | 80% | 79% | Worse |
Do Coastal Staff Relief Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Coastal Staff Relief Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 71.5% |
Which home health services does Coastal Staff Relief Inc provide, and which does it not?
Coastal Staff Relief Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Coastal Staff Relief Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Coastal Staff Relief Inc serve?
Coastal Staff Relief Inc tells Medicare it serves 124 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties, out of 140 in total.
- 77002
- 77003
- 77004
- 77005
- 77006
- 77007
- 77008
- 77009
- 77011
- 77012
- 77013
- 77015
- 77017
- 77018
- 77019
- 77020
- 77021
- 77022
- 77023
- 77024
- 77025
- 77026
- 77027
- 77028
- 77029
- 77030
- 77033
- 77034
- 77035
- 77036
- 77037
- 77038
- 77040
- 77041
- 77042
- 77044
- 77045
- 77047
- 77048
- 77050
- 77051
- 77053
- 77054
- 77055
- 77056
- 77057
- 77058
- 77059
- 77061
- 77062
- 77063
- 77064
- 77065
- 77067
- 77070
- 77071
- 77072
- 77074
- 77075
- 77077
- 77079
- 77080
- 77082
- 77083
- 77084
- 77085
- 77086
- 77087
- 77088
- 77089
- 77091
- 77092
- 77093
- 77095
- 77096
- 77098
- 77099
- 77338
- 77401
- 77406
- 77407
- 77422
- 77433
- 77449
- 77450
- 77459
- 77469
- 77471
- 77477
- 77478
- 77479
- 77480
- 77486
- 77489
- 77493
- 77494
- 77498
- 77502
- 77503
- 77504
- 77505
- 77506
- 77511
- 77515
- 77520
- 77521
- 77530
- 77531
- 77534
- 77536
- 77541
- 77545
- 77547
- 77562
- 77566
- 77571
- 77577
- 77578
- 77581
- 77583
- 77584
- 77586
- 77587
- 77598
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Coastal Staff Relief Inc before starting care?
Ask how often the therapist actually comes
62.9% of its patients got better at walking or moving around, against 86.5% across Texas. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask how fast the first visit happens
Medicare's data shows Coastal Staff Relief Inc started care on time for 91.3% of patients, against a Texas average of 96.9%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how medication problems reach the doctor
When a medication problem was found, Coastal Staff Relief Inc followed up with the doctor on time in 91.6% of cases (Texas average 94.9%). Ask who makes that call and how quickly.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Coastal Staff Relief Inc Medicare-certified?
Yes. Coastal Staff Relief Inc is certified by Medicare under provider number 457995 and has been since 2006. Original Medicare pays certified agencies directly for covered home health care.
What is Coastal Staff Relief Inc's Medicare star rating?
3 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 3 out of 5.
Does Coastal Staff Relief Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
