Houston Senior AdvisorIcon Home Health is a Medicare-certified home health agency based at 2370 S Dairy Ashford Rd in Houston, TX 77077. Medicare first certified it in 2011, 15 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is started care on time; its weakest is breathing improved.
What is Icon Home Health's Medicare record?
| Agency | Icon Home Health |
|---|---|
| Address | 2370 S Dairy Ashford Rd, Houston, TX 77077 |
| Phone | (713) 436-8400 |
| Medicare provider number (CCN) | 747514 |
| Ownership | Proprietary |
| Medicare-certified since | 03/08/2011 |
How does Icon Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Icon Home Health. It is better than the Texas average on 2 and worse on 8.
| Measure | Icon Home Health | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 100% | 96.9% | 96.6% | Better |
| Got better at walking or moving around | 44.6% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 38.4% | 86.7% | 89.8% | Worse |
| Got better at bathing | 44% | 88.8% | 90.7% | Worse |
| Breathing improved | 10.8% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 24.1% | 86.5% | 88.3% | Worse |
| Medication issues addressed on time | 33.3% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 0% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 0% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: started care on time and falls with major injury.
Where it trails: breathing improved, met expected function at discharge and flu shot status checked.
What do patients say about Icon Home Health?
Medicare has not published patient survey results for Icon Home Health. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Icon Home Health's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Icon Home Health, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 66.9% |
Which home health services does Icon Home Health provide, and which does it not?
Icon Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Icon Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Icon Home Health serve?
Icon Home Health tells Medicare it serves 40 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties.
- 77002
- 77007
- 77016
- 77020
- 77023
- 77028
- 77036
- 77040
- 77041
- 77042
- 77048
- 77057
- 77063
- 77071
- 77075
- 77077
- 77082
- 77083
- 77084
- 77094
- 77095
- 77096
- 77346
- 77365
- 77373
- 77379
- 77406
- 77407
- 77447
- 77449
- 77459
- 77469
- 77471
- 77477
- 77478
- 77479
- 77489
- 77498
- 77578
- 77583
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Icon Home Health before starting care?
Ask about breathing and oxygen management
10.8% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask what 'done' looks like
0% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
24.1% of patients got better at taking their medicines correctly (Texas average 86.5%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Houston, TX?
These Medicare-certified agencies are also based in or near Houston.
- Tawl Health Care Inc — 5 of 5 stars
- Zaphiro Home Health, LLC — 3.5 of 5 stars
- Varco Home Health LLC — 3 of 5 stars
- Cne Home Health Services Inc — 2.5 of 5 stars
- All About Home Care, Inc. — 5 of 5 stars
- Providian Health Care Inc — 5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Icon Home Health Medicare-certified?
Yes. Icon Home Health is certified by Medicare under provider number 747514 and has been since 2011. Original Medicare pays certified agencies directly for covered home health care.
What is Icon Home Health's Medicare star rating?
1.5 out of 5 for quality of patient care. The Texas average is 3.
Does Icon Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
