Houston Senior AdvisorTender Home Health Care Inc is a Medicare-certified home health agency based at 407 W Baker Rd Ste S in Baytown, TX 77521. Medicare first certified it in 1997, 29 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is started care on time; its weakest is got better at bathing.
What is Tender Home Health Care Inc's Medicare record?
| Agency | Tender Home Health Care Inc |
|---|---|
| Address | 407 W Baker Rd Ste S, Baytown, TX 77521 |
| Phone | (281) 428-2807 |
| Medicare provider number (CCN) | 459088 |
| Ownership | Proprietary |
| Medicare-certified since | 01/15/1997 |
How does Tender Home Health Care Inc score on Medicare's quality measures?
Medicare publishes 10 patient-outcome and process measures for Tender Home Health Care Inc. It is better than the Texas average on 2 and worse on 7.
| Measure | Tender Home Health Care Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 100% | 96.9% | 96.6% | Better |
| Got better at walking or moving around | 61.3% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 63.1% | 86.7% | 89.8% | Worse |
| Got better at bathing | 33.2% | 88.8% | 90.7% | Worse |
| Breathing improved | 66.3% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | Not published | 86.5% | 88.3% | — |
| Medication issues addressed on time | 81.1% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 17.9% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 38.1% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: started care on time and falls with major injury.
Where it trails: got better at bathing, flu shot status checked and met expected function at discharge.
What do patients say about Tender Home Health Care Inc?
76% of surveyed patients said they would definitely recommend Tender Home Health Care Inc, based on 5 completed surveys. The Texas average is 80%.
| Survey question | Tender Home Health Care Inc | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 90% | 89% | Worse |
| Team communicated well | 92% | 86% | 86% | Better |
| Team discussed medicines, pain and home safety | 92% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 78% | 87% | 85% | Worse |
| Would definitely recommend the agency | 76% | 80% | 79% | Worse |
Do Tender Home Health Care Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Tender Home Health Care Inc: the number of patient episodes was too small to report.
Which home health services does Tender Home Health Care Inc provide, and which does it not?
Tender Home Health Care Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Tender Home Health Care Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Tender Home Health Care Inc serve?
Tender Home Health Care Inc tells Medicare it serves 4 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties, out of 13 in total.
- 77028
- 77029
- 77520
- 77521
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Tender Home Health Care Inc before starting care?
Ask who helps with bathing, and how often
33.2% of patients improved at bathing (Texas average 88.8%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask what 'done' looks like
38.1% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how often the therapist actually comes
61.3% of its patients got better at walking or moving around, against 86.5% across Texas. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Baytown, TX?
These Medicare-certified agencies are also based in or near Baytown.
- Signature Health Services — 4 of 5 stars
- Sev Home Care, Inc. — 2 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Tender Home Health Care Inc Medicare-certified?
Yes. Tender Home Health Care Inc is certified by Medicare under provider number 459088 and has been since 1997. Original Medicare pays certified agencies directly for covered home health care.
What is Tender Home Health Care Inc's Medicare star rating?
2 out of 5 for quality of patient care. The Texas average is 3.
Does Tender Home Health Care Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
