Houston Senior AdvisorCassel Health Services is a Medicare-certified home health agency based at 10333 Harwin Dr Ste 595 in Houston, TX 77036. Medicare first certified it in 2001, 25 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Texas average of 3. Its strongest result against the Texas average is got better at bathing; its weakest is met expected function at discharge.
What is Cassel Health Services's Medicare record?
| Agency | Cassel Health Services |
|---|---|
| Address | 10333 Harwin Dr Ste 595, Houston, TX 77036 |
| Phone | (713) 988-9443 |
| Medicare provider number (CCN) | 679085 |
| Ownership | Proprietary |
| Medicare-certified since | 11/19/2001 |
How does Cassel Health Services score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Cassel Health Services. It is better than the Texas average on 1 and worse on 5.
| Measure | Cassel Health Services | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 97% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 82% | 86.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 80.7% | 86.7% | 89.8% | Worse |
| Got better at bathing | 94.7% | 88.8% | 90.7% | Better |
| Breathing improved | 78.5% | 87.4% | 91.5% | Worse |
| Got better at taking medicines correctly | 86.8% | 86.5% | 88.3% | About the same |
| Medication issues addressed on time | 95.5% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 38.4% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 37% | 64.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.8% | 1.1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at bathing.
Where it trails: met expected function at discharge, flu shot status checked and breathing improved.
What do patients say about Cassel Health Services?
74% of surveyed patients said they would definitely recommend Cassel Health Services, based on 23 completed surveys. The Texas average is 80%.
| Survey question | Cassel Health Services | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 90% | 89% | About the same |
| Team communicated well | 91% | 86% | 86% | Better |
| Team discussed medicines, pain and home safety | 83% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 95% | 87% | 85% | Better |
| Would definitely recommend the agency | 74% | 80% | 79% | Worse |
Do Cassel Health Services's patients end up back in the hospital?
Medicare rates Cassel Health Services worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 61.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 14.7% |
Which home health services does Cassel Health Services provide, and which does it not?
Cassel Health Services reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Cassel Health Services? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Houston-area ZIP codes does Cassel Health Services serve?
Cassel Health Services tells Medicare it serves 74 ZIP codes in Houston and Harris, Fort Bend, Montgomery and Brazoria counties, out of 83 in total.
- 77002
- 77005
- 77014
- 77016
- 77021
- 77023
- 77024
- 77025
- 77027
- 77030
- 77033
- 77036
- 77041
- 77042
- 77043
- 77045
- 77048
- 77049
- 77051
- 77056
- 77057
- 77063
- 77065
- 77070
- 77072
- 77073
- 77074
- 77077
- 77079
- 77080
- 77081
- 77082
- 77084
- 77089
- 77090
- 77092
- 77094
- 77095
- 77096
- 77301
- 77316
- 77356
- 77373
- 77377
- 77378
- 77379
- 77380
- 77381
- 77384
- 77386
- 77388
- 77396
- 77401
- 77406
- 77429
- 77433
- 77441
- 77447
- 77449
- 77450
- 77459
- 77469
- 77471
- 77477
- 77479
- 77493
- 77494
- 77505
- 77511
- 77532
- 77566
- 77583
- 77584
- 77586
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Cassel Health Services before starting care?
Ask what 'done' looks like
37% of patients reached the level of function Medicare expected by discharge (Texas average 64.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
78.5% of patients had less shortness of breath by the end of care (Texas average 87.4%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about transfer training
80.7% of patients improved at getting in and out of bed (Texas average 86.7%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Houston, TX?
These Medicare-certified agencies are also based in or near Houston.
- Xtra-Care Home Health Inc — 5 of 5 stars
- Acc Health Services, Inc. — 3.5 of 5 stars
- American Healthcare Services — 3 of 5 stars
- Joy Home Health Care — 3 of 5 stars
- Star Home Health Inc — 2.5 of 5 stars
- Steadfast Home Companion Services Inc — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Cassel Health Services Medicare-certified?
Yes. Cassel Health Services is certified by Medicare under provider number 679085 and has been since 2001. Original Medicare pays certified agencies directly for covered home health care.
What is Cassel Health Services's Medicare star rating?
2.5 out of 5 for quality of patient care. The Texas average is 3.
Does Cassel Health Services provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
